No Other Agent Or Representative Has Ever Been Snooty To Us

Really? REALLY?

Real estate agent George Chopoff had listed a property at Edgewater Isle, 1961 Vista Del Mar, for several days when Terri Baxter, "office coordinator" at Re/Max in Redwood Shores, sent an email asking EdgewaterIsle.com for information. Terri Baxter's email said that she would "greatly appreciate it" and thanks us "for our time." Come to find out, she wasn't very appreciative after all. One would imagine Ms. Baxter feels free to treat management companies and others whom she askes for information in a similar way.

Apparently this type of correspondence is A-OK with Re/Max and George Chopoff. Sellers at Edgewater Isle may want to consider using other agents.

First We Get This

-------- Original Message --------
Subject: Management Co.
From: "Terri Baxter" <TBaxter@starremax.com>
Date: Mon, October 19, 2009 1:40 pm
To: <                 @edgewaterisle.com>

Hello,

My name is Terri Baxter and I am the Office Coordinator for RE/MAX Star Properties.

I’m trying to find out which management co. I need to contact to order HOAs since I see a Master, North, South Associations on your website. The owner did not specify for me.

Property is 1961 Vista Del Mar

If someone could let me know I’d greatly appreciate it.

Thank you for your time.

Best Regards,

Terri L. Baxter
Office Coordinator
RE/MAX Star Properties
282 Redwood Shores Parkway
Redwood Shores, CA 94065
Phone: 650-802-5800
Fax: 650-802-5900

 

And We Reply

-------- Original Message --------

From: EdgewaterIsle.com [mailto:                 @edgewaterisle.com]
Sent: Monday, October 26, 2009 10:51 AM
To: Terri Baxter
Subject: RE: Management Co.

That address is in North and Master associations. Is that property still on the market? I did not see it in MLS.

Thank you.

 

Then We Get A Snooty Reply from Terri Baxter

-------- Original Message --------
Subject: RE: Management Co.
From: "Terri Baxter"<TBaxter@starremax.com>
Date: Mon, October 26, 2009 10:55 am
To: "EdgewaterIsle.com" <                 @edgewaterisle.com>

I sent this e-mail on the 19th and just now getting a response from your office………I found out my answer already.

Best Regards,

Terri L. Baxter
Office Coordinator
RE/MAX Star Properties
282 Redwood Shores Parkway
Redwood Shores, CA 94065
Phone: 650-802-5800
Fax: 650-802-5900

 

Stunned, We Reply Back With a Little Snark of Our Own

Where Is the Thanks and Appreciation She Promised? Where Is the Love?

-------- Original Message --------

From: EdgewaterIsle.com [mailto:                 @edgewaterisle.com]
Sent: Monday, October 26, 2009 11:11 AM
To: Terri Baxter
Subject: RE: Management Co.

Is this seriously how you represent your office?

 

And We Get Back This

-------- Original Message --------
Subject: RE: Management Co.
From: "Terri Baxter" <TBaxter@starremax.com>
Date: Mon, October 26, 2009 11:11 am
To: "EdgewaterIsle.com" <                 e@edgewaterisle.com>
Cc: "George Chopoff" <george_chopoff@msn.com>

Is this seriously how you represent your HOA by taking  by a week to respond to an e-mail? 

I don’t think I read anywhere on your HOA website indicating “please allow 7 days for a response to your e-mail request”.... 

I told you I found out my answer and it's done……

Have a great day.

 

Best Regards,

Terri L. Baxter
Office Coordinator
RE/MAX Star Properties
282 Redwood Shores Parkway
Redwood Shores, CA  94065
Phone:  650-802-5800
Fax:  650-802-5900

 

 

Oh. You certainly put us in our place.

The infinitely-wise Ms. Baxter apparently did not read the web site enough to know that we do not represent any HOA, as is explained on the bottom of every page of this web site. And has been since 2004.