New resident towed. Common Interest Management Services not replying.
March 8, 2021
A new resident at Edgewater Isle writes, new to the age-old problem of the lack of parking at Edgewater Isle. Instead of the welcome wagon, this resident was greeted to the community with the management company's lack of responses to the new resident's inquiries, and having their car towed.
The new resident asks what we can do to help with the Common Interest Management Services' failure to respond to questions about parking.
The resident writes:
-------- Original Message --------
Subject: New Resident Parking Issue
Date: Mon, March 08, 2021 2:24 pm
Sorry to bother, especially since you run a forum for the Edgewater Isle and are not the property management company. However, I'm at a complete loss and have not heard back from anyone so I'm seeking out advice from you.
I recently just moved within this past week to Edgewater Isle and have been desperately trying to contact the property management company, HOA, and Debbie in regards to purchasing a reserved parking spot. No one has replied back to me and my car was towed this Sunday morning at 1:30 AM because I have nowhere else to park besides the visitor spot because no one is replying back to me and helping me out with this situation!
Do you have any advice for us to help solve this issue?
An extremely worried new resident
To answer the worried resident's question: we suggest putting your questions in writing to the management company and copy the president of Common Interest: Dan Nelson at DNelson@CommonInterest.com.
Fight over parking
August 26, 2019
A woman on Via Vista reported yesterday at 12:44 p.m., that a second woman (described as white female adult wearing a white shirt) was yelling at her over a parking dispute and tried to grab her cell phone through her car window. The suspect woman was reported in a white Volvo. No arrest made.
Edgewater Isle gets a bad review on Yelp
June 14, 2019
Carl writes on Yelp.com that:
Worst place ever! Management is terrible and they don't let you park on the street. They should be worried about thieves breaking into cars, and not bothering residents about parking. Common Interest Management Services people are very rude, including BBueno, the community manager - terrible customer service.
Seems like the Master Board needs to work with Community Management Services, the Master Association's management company, on customer service. Carl L. and Rick B. both agree.