Terri Baxter. A bit snooty in her e-mail messages
Every other agent has been pleasant and polite.
Real estate agent George Chopoff had listed a property at Edgewater Isle, 1961 Vista Del Mar, for several days when Terri Baxter, "office coordinator" at Re/Max in Redwood Shores, sent an email asking EdgewaterIsle.com for information. Terri Baxter's email said that she would "greatly appreciate it" and thanks us "for our time." Come to find out, she wasn't so appreciative after all.
Sellers at Edgewater Isle may want to consider using other agents.
First we get this
-------- Original Message --------
Subject: Management Co.
From: "Terri Baxter" <TBaxter@starremax.com>
Date: Mon, October 19, 2009 1:40 pm
To: < @edgewaterisle.com>
Hello,
My name is Terri Baxter and I am the Office Coordinator for RE/MAX Star Properties.
I’m trying to find out which management co. I need to contact to order HOAs since I see a Master, North, South Associations on your website. The owner did not specify for me.
Property is 1961 Vista Del Mar
If someone could let me know I’d greatly appreciate it.
Thank you for your time.
Best Regards,
Terri L. Baxter
Office Coordinator
RE/MAX Star Properties
282 Redwood Shores Parkway
Redwood Shores, CA 94065
Phone: 650-802-5800
Fax: 650-802-5900
And we reply
-------- Original Message --------
From: EdgewaterIsle.com [mailto: @edgewaterisle.com]
Sent: Monday, October 26, 2009 10:51 AM
To: Terri Baxter
Subject: RE: Management Co.
That address is in North and Master associations. Is that property still on the market? I did not see it in MLS.
Thank you.
Then we get a snooty reply from Terri Baxter
-------- Original Message --------
Subject: RE: Management Co.
From: "Terri Baxter"<TBaxter@starremax.com>
Date: Mon, October 26, 2009 10:55 am
To: "EdgewaterIsle.com" < @edgewaterisle.com>
I sent this e-mail on the 19th and just now getting a response from your office………I found out my answer already.
Best Regards,
Terri L. Baxter
Office Coordinator
RE/MAX Star Properties
282 Redwood Shores Parkway
Redwood Shores, CA 94065
Phone: 650-802-5800
Fax: 650-802-5900
And we reply back: where is the thanks and appreciation she promised?
-------- Original Message --------
From: EdgewaterIsle.com [mailto: @edgewaterisle.com]
Sent: Monday, October 26, 2009 11:11 AM
To: Terri Baxter
Subject: RE: Management Co.
Is this seriously how you represent your office?
And then, she drops the bomb
-------- Original Message --------
Subject: RE: Management Co.
From: "Terri Baxter" <TBaxter@starremax.com>
Date: Mon, October 26, 2009 11:11 am
To: "EdgewaterIsle.com" < e@edgewaterisle.com>
Cc: "George Chopoff" <george_chopoff@msn.com>
Is this seriously how you represent your HOA by taking by a week to respond to an e-mail?
I don’t think I read anywhere on your HOA website indicating “please allow 7 days for a response to your e-mail request”....
I told you I found out my answer and it's done……
Have a great day.
Best Regards,
Terri L. Baxter
Office Coordinator
RE/MAX Star Properties
282 Redwood Shores Parkway
Redwood Shores, CA 94065
Phone: 650-802-5800
Fax: 650-802-5900
To Terri L. Baxter: you are correct that you didn't read anywhere on the website "please allow 7 days for a response" because as is explained on the bottom of every page of this website, we do not represent the HOA.
This has been on every web page since 2004. ⬇
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